This Privacy Policy explains how okyplay ("we," "us," "our," or "the Platform") collects, uses, stores, shares, and protects the personal information of users ("you" or "Player") who access or use the okyplay platform at okyplay.app. okyplay is committed to protecting your privacy and processing your personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC).
okyplay operates as an online casino and sports betting platform serving Filipino players across the Philippines, from Metro Manila and Cebu to Davao, Iloilo, and beyond. In the course of providing these services, okyplay collects and processes certain personal information to verify player identities, process financial transactions, deliver gaming services, and comply with applicable Philippine regulatory requirements.
This Privacy Policy applies to all personal data processed in connection with your okyplay account, including data collected through the Platform website, mobile interfaces, customer support channels, and marketing communications. By registering an account or continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy.
okyplay collects the following categories of personal data, depending on how you interact with the Platform:
Full legal name, date of birth, nationality, gender, and scanned copies of government-issued Philippine identification documents (PhilSys ID, passport, UMID, SSS ID, LTO driver's license) submitted during KYC verification.
Philippine mobile number, email address, and correspondence records with okyplay's customer support team.
GCash account details, Maya wallet information, bank account numbers (BDO, BPI, Metrobank, etc.), transaction history, deposit and withdrawal records, and balance information — all denominated in Philippine Pesos.
Game session logs, bet amounts, win/loss records, bonus usage, wagering history, and responsible gaming tool settings (deposit limits, session reminders, self-exclusion status).
IP address, device type, browser type and version, operating system, session timestamps, and login activity logs collected automatically when you access the Platform.
Your opt-in or opt-out status for promotional emails, SMS notifications, and in-platform bonus alerts, along with records of your interaction with okyplay marketing communications.
okyplay uses your personal data for the following purposes:
okyplay processes your personal data on the following legal grounds as recognized under RA 10173 and its implementing rules:
okyplay does not sell your personal data to third parties. We may share your personal data with the following categories of recipients, strictly for the purposes outlined in this Policy:
All third-party recipients are required to implement appropriate technical and organizational safeguards to protect your personal data and are prohibited from using it for purposes beyond those specified by okyplay.
okyplay retains personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following retention schedules:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with okyplay's data disposal procedures.
okyplay implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction, including:
okyplay uses cookies and similar tracking technologies on the Platform for the following purposes:
You may manage cookie preferences through your browser settings. Disabling essential cookies will affect your ability to use the Platform. okyplay does not use third-party advertising cookies or share cookie data with ad networks.
As a data subject under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data processed by okyplay:
Know what personal data okyplay collects about you and how it is used.
Request a copy of the personal data okyplay holds about you.
Request correction of inaccurate or incomplete personal data.
Request deletion of personal data no longer necessary for its original purpose, subject to legal retention requirements.
Object to processing based on legitimate interest grounds, including direct marketing.
Receive your personal data in a structured, machine-readable format where technically feasible.
Lodge a complaint with the National Privacy Commission (NPC) if you believe your data rights have been violated.
Claim compensation for actual damages suffered as a result of unlawful processing of your personal data by okyplay.
To exercise any of the above rights, please contact okyplay's Data Privacy Officer using the contact details in Section 13. okyplay will respond to all data rights requests within 30 calendar days of receipt.
okyplay is strictly an adults-only platform. Access to and use of the Platform is prohibited for persons under the age of 21 years, in accordance with PAGCOR regulations and Philippine gaming law. okyplay does not knowingly collect personal data from individuals under 21 years of age. If okyplay becomes aware that personal data has been collected from a minor, it will immediately suspend the account, delete the associated data, and return any deposited funds to their source.
Parents and guardians are encouraged to use parental control tools on household devices to prevent minors from accessing online gaming platforms.
In order to provide the okyplay platform, certain personal data may be transferred to and processed by service providers located outside the Philippines — including game providers, cloud infrastructure providers, and KYC vendors who operate internationally. okyplay ensures that any such cross-border transfers are conducted in compliance with RA 10173's requirements for transfers to foreign countries, including requiring contractual data protection commitments from all international processors that meet the standards set by the National Privacy Commission.
okyplay reserves the right to update this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or okyplay's data processing practices. Material changes will be communicated to registered players via email or in-platform notification at least 7 days before the updated Policy takes effect. The "Last Updated" date at the top of this page will always reflect the most current version.
Continued use of the Platform after any changes take effect constitutes your acceptance of the revised Privacy Policy. If you do not agree with the updated terms, you may close your okyplay account by contacting customer support.
For questions, concerns, or formal requests regarding this Privacy Policy or the processing of your personal data, please contact okyplay through:
okyplay has designated a Data Privacy Officer (DPO) responsible for overseeing compliance with RA 10173. Data rights requests and privacy complaints addressed to the DPO will be acknowledged within 5 business days and resolved within 30 calendar days. For unresolved complaints, you may also contact the National Privacy Commission (NPC) of the Philippines.
All data processing at okyplay is governed by the Philippine Data Privacy Act of 2012. Your rights as a Filipino data subject are fully recognized and enforced.
okyplay does not and will never sell your personal information to third-party advertisers, data brokers, or unrelated businesses. Your data is used only to run your okyplay account.
TLS in transit, AES-256 at rest. Your financial data, KYC documents, and personal information are encrypted with the same standards used by major Philippine banks.
okyplay maintains a Data Privacy Officer responsible for all privacy compliance matters. Data rights requests are handled within 30 days as required by NPC regulations.
Access, correct, or delete your data. Opt out of marketing at any time. Request self-exclusion. Your account, your choices — okyplay provides the tools.
In the unlikely event of a data breach that poses risk to you, okyplay will notify the NPC within 72 hours and affected players without undue delay.
500+ games. GCash payouts in minutes. Data secured under Philippine law. For Filipino players aged 21 and above.